Get help

When is help urgent?

Severe allergic symptoms need immediate help. Call 911 or go to the nearest emergency room.

Which allergic symptoms need urgent help?

Trouble swallowing or breathing, or swelling of the tongue or face, may signal a severe allergic reaction.

These reactions can threaten life and start very fast.

Get urgent help for these signs.

What if the medicine instructions are confusing?

The Food and Drug Administration, or FDA, is the U.S. body responsible for reviewing drugs.

It received reports of mistakes with custom semaglutide amounts that may have led to hospital care.

Arizona's Nursing Board shared a warning about confusing labels and measuring mistakes, as of October 3, 2026.

Compounded means made to meet a patient's needs.

If the label or directions do not make sense, wait and get an explanation from the pharmacist or the person who prescribed it.

What if a refrigerated injection arrives warm?

FDA advises people to avoid weight-loss injections that need refrigeration if they arrive warm or with too little cooling.

Peptides are substances made from small chains of parts, such as insulin. The word does not tell you how to store a particular medicine.

Some peptide drugs need cooling; others are kept at room temperature.

The product's own label and pharmacy instructions have the details.

Where can I report a medicine problem?

FDA takes patient reports through MedWatch, its service for reporting drug problems.

A report does not prove the drug caused the problem.

For severe allergic symptoms, get emergency help first. Report the medicine problem afterward.

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